We ask for 24 hours notice to cancel your appointment. We do confirmation calls 48 hours in advance so that gives you plenty of time to reschedule or cancel if necessary. Of course we understand that there are true emergencies and we would never want anyone coming into the salon sick. If you repeatedly do not show up for appointments, it's possible that we will ask you to pre-pay for your visit. Additionally if you are a new client we may ask for a credit card to reserve your appointment depending on the stylist availability.