+ What is the cancellation policy?
We ask for 24 hours notice to cancel your appointment or we will charge your card for 50% of the price of the service booked. You will receive a confirmation email or text 48 hours in advance so that gives you plenty of time to reschedule or cancel if necessary. Of course we understand that there are true emergencies and we would never want anyone coming into the salon sick. If you repeatedly do not show up for appointments, it's possible that we will ask you to pre-pay for your visit. Additionally we ask for a credit card to reserve your appointment. We do NOT do confirmation calls - as long as you are signed up to receive emails and text notifications from us you will be reminded digitally. If you arrive more than 15 minutes late for your appointment we may need to adjust the services that you are scheduled for or potentially even reschedule the entire service. We will absolutely do our best to accommodate but as schedules become increasingly tighter we will let you know if your service will be affected by your arrival time.