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WHAT TO EXPECT WHEN WE RE-OPEN OUR DOORS!

***Subject to Change***

HOUSE RULES

This is new to everyone and we want to be abundantly cautious so we will be very strict and as things develop/improve we may decide to relax some of these policies. In the meantime, we ask for your patience as we are all acclimating to the new way of doing things. We know it will feel a bit more sterile than normal but hope you understand it's for the safety of all those involved!

  • You will text the salon (512) 877-5593 as you arrive and once you have the go ahead you may enter the salon. At that point you will get your temperature checked and we will confirm you haven't been exposed to COVID-19 and ensure you have the proper mask (over the ears please)
  • No blow outs (for now). This is for three reasons. We don't want to be blasting germs all over the salon unnecessarily. We are going to be getting used to working while wearing a mask and we want our team to be comfortable. Finally, we want to accommodate as many of you as possible as we play catch up! Once the dust settles and we are comfortable we will add them back as necessary.
  • No guests please. Only you will be allowed to enter for your service. It's imperative that we can maintain distancing for our team and your safety so we will have to be strict on this one.
  • No kids services. In the same breath, we will ask that no children under 12 come for services for now since they will have to be okay coming in alone. Thank you for understanding, we will let you know as soon as you can books kids services again.
  • Please wear clothing that you can leave on throughout the service. You will not have access to the closet to hang clothes. You will be given a clean smock to put over your clothes during your service.
  • No beverage service for now and we ask that you limit beverages in the salon. It's very difficult to drink with a mask and we don't want you have to fumble with your mask during a service.
  • Retail will be available but not out on the shelves to "shop" - simply let your stylist know what you need and we will pull it from the back and of course they can make recommendations as well. This is to keep minimal contact and to keep products clean - don't forget we have an online store you can shop NOW!

SCHEDULING

To get on the books please call us at 512-420-8868 and leave a message or email us at appointments@mirrormirroraustin.com.

  • We will be open 7 days a week from 7am - 8pm
  • We are working diligently to reschedule everyone as fairly as possible while also accommodating new appointments. Trust the process and know we are committed to get you all in ASAP.
  • Our team will be shifting their hours so please be flexible on rescheduling appointments
  • We are committed to getting you in as quickly and safely as possible so being open to seeing a different stylist than you normally see might expedite that process
  • We have stringent social distancing and capacity rules In place so please don't ask your stylist to work outside their shift as we cannot accommodate "extra" people In the salon

Please make sure you are getting all salon emails so you can get up to date info on what to expect when you come!

Updated Schedules!

BRETT | Tues - Sat ( 7a - 1p )

CAROLYN | Mon - Wed ( 8a - 8p )

MIDGE | Mon ( 8a - 8p), Tues ( 7a - 1p), Wed - Thurs ( 8a - 8p)

KATIE | Tue & Thurs (7a - 1p) Currently out on maternity leave! Returning 9/3!

BRYNN | Sat (9-5p)

AILI | Tues - Thurs ( 2p - 8p), Fri ( 7a - 1p), Sat ( 2p - 8p)

JOHNA | Mon,Tues, Fri, Sat ( 2p - 8p )

KIMBERLY | Mon ( 8a - 8p ), Thurs ( 2p - 8p ), Fri ( 7a - 1p )

HALLE | Mon ( 8a - 8p ), Tues, Wed & Sun ( 12p - 8p )

EMILY | Wed & Thurs ( 7a - 1p ), Fri & Sun ( 2p - 8p )

CARAH | Tues & Thurs ( 8p - 8p ), Wed & Sun ( 2p - 8p )

MK | Wed, Fri & Sun ( 8a - 8p )

HANNAH | Fri ( 8a - 8p ), Sat ( 2p - 8p ), Sun ( 8a - 8p )

NATALIE | Mon & Fri ( 2p- 8p ) Thur & Sat ( 7a-1p ) Sun ( 8a - 8p)

JENI | Coming Soon!

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Award Winning Salon!

Salon of Distinction | Salon Today 2019

Top 200 Salons in the Country | Salon Today 2016, 2017, 2018

Best New Salon | Austin Monthly 2011

Best Highlights | Austin Monthly 2012

Best Hair Stylist | Austin Fashion Week 2010 & 2011

Best Hair Stylist | Rare Magazine 2010

Best Women's Cut | Austin Fashion Week 2010

Best Men's Cut | Austin Fashion Week 2011

Rising Star | Austin Fashion Week 2014

This is our health and livelihood. Precautions such as masks, no blow outs, temperature checks and FLAWLESS sanitation are our best defense for staying healthy and staying open. Texas is one of 21 states on an upward trend in COVID-19 cases and also reported a record-high number of daily hospitalizations just this Monday. We are not afraid but we are still very much “in it”. It is still unclear if using a blow dryer will exacerbate the spread of the virus so we are operating out of an abundance of caution and continuing to suspend blow outs until conditions drastically change. We have received numerous messages from our amazing guests congratulating the team on our new precautions and thanking us for letting them feel pampered AND safe! I am incredibly proud of our team and their ability to pivot and flourish in such unique circumstances. Thank you for your continued support, understanding, and for always being #MirrorMirrorStrong.

New goodies just added to our accessories shop along with ALL products we sell and our new #mirrormirrorstrong swag! Snag them before they sell out online or swing by the salon. If you are local you can select “pick up in store” at check out and grab them when you are in the neighborhood. And of course shipping over $100 is always standard! Thanks for shopping small 🙌🏼.

Mirror Mirror was built on the values of equality and acceptance for all, and our hearts are broken by the continued atrocities against the Black community. Like many of you, we are listening and learning, and we’ll be the first to admit we don’t always know what to say.  But we know we all have work to do and we are committed to impacting change for the long haul.  We must not only listen and learn, we must take action.  We must do better.  #BlackLivesMatter

✨Waitlist Update✨ If you have emailed or left a voicemail we promise we have you on the list and will absolutely get back to you! We service upwards of 1000 people a month and we have been closed for two months so you can imagine what the list looks like! Monday was our first “official” day back and our support team is now able to pitch in and help Gilbert work through it as quick as possible. There are a ton of nuances with scheduling so we appreciate your patience! It’s our goal to get back to normal scheduling ASAP but in the mean time sit tight. We hear you. We see you. We will get back to you and get you feeling like a million bucks in no time. And don’t forget there are #mirrormirrorstrong hats available on our website if your roots are driving you nuts 😜. Thanks for waiting for us! - Martha Lynn